Privacy Policy

Kim’s Valet Cleaners (“we,” “our,” or “us”) operates kimsvaletcleaners.com and provides dry cleaning, laundry, and pickup & delivery services in the Miami area. This policy explains what information this website handles and the choices you have. We keep it short and honest.

What this website collects

This website is a static informational site. It has no user accounts, no analytics trackers, and no advertising cookies. The information it handles is limited to:

• Contact form: our contact form opens your own email app with your message pre-filled. Nothing you type is stored or transmitted by this website itself — the message is sent from your email account to info@kimsvaletcleaners.com.
• Phone and email links: tapping a phone or email link opens your device’s dialer or mail app. We receive only what you choose to send.

Cookies & local storage

We do not set analytics or advertising cookies. The site stores two small preferences in your browser’s local storage:

• Cookie consent choice (kvc-cookie-consent-v1) — remembers whether you accepted or declined optional embeds.
• Accessibility settings (kvc-a11y-settings) — remembers reading preferences you set in the accessibility widget (text size, contrast, and similar).

Both stay on your device and are never sent to us. You can clear them anytime through your browser settings, or reopen the consent banner via “Cookie Preferences” in the footer.

Third-party services

• CleanCloud (booking & app): when you schedule a pickup, you are taken to our booking portal powered by CleanCloud, and our mobile apps are built on CleanCloud. Any account, order, and payment information you provide there is processed by CleanCloud under its own privacy policy. Payments are processed securely through the app; we accept all major credit/debit cards.
• Google Maps: the interactive map on our contact page is loaded only after you accept cookies (or click “Load Map”). When loaded, Google may set its own cookies under Google’s privacy policy.
• Social & review links: links to Facebook, Instagram, TikTok, Yelp, and Google reviews take you to those platforms, which operate under their own policies.

How we use information

Information you send us (by email, phone, or through the booking portal) is used only to provide our services: scheduling pickups and deliveries, answering questions, processing orders, and following up about your garments. We do not sell or rent personal information.

Data retention & security

Emails and order records are kept only as long as needed for service, bookkeeping, and legal requirements. Booking data is stored by CleanCloud on our behalf.

Children’s privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Your choices

• Decline optional embeds via the cookie banner (“Necessary only”).
• Ask us to delete correspondence or account information by emailing info@kimsvaletcleaners.com.
• Manage app permissions and account data inside the Kim’s Valet Cleaners app.

Changes to this policy

If we change this policy, we will update this page and the date at the top.

Contact

Kim’s Valet Cleaners · 5126 Biscayne Blvd, Miami, FL 33137 · (305) 758-7405 · info@kimsvaletcleaners.com